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<p style="display: none;">Article continues below</p><script type="application/json" data-placement="better-collective-widget">{"type":"better-collective-widget","data":{}}</script><p style="display: none;">Article continues below</p><p style="display: none;">Article continues below</p><ul><li>Liverpool tickets for new season go on sale</li><li>Technical issue halts members buying tickets</li><li>Club suspends sales after cyber attack</li></ul><script type="application/json" data-placement="fcplayer-semantic">{"type":"fcplayer-semantic","data":{"embedCode":"//cdn.fcp.codes/embed-code-template/embed-code-template.js#SEMANTIC_5704afb8-c10b-4ba5-9cb4-d7fb6098ef90"}}</script>

Liverpool hit by cyber attack as club puts Premier League ticket sales on hold and launches investigation

Premier League

Manchester United

Liverpool

<p>According to <a href="https://www.nytimes.com/athletic/5645264/2024/07/18/liverpool-tickets-cyber-attack/" target="_blank">The Athletic</a>, tickets for home Premier League games in the first half of the 2024-25 season went on sale on Wednesday to members who had attended 13 or more league matches at Anfield last term. However, a 'serious technical issue with the ticketing system' halted that, with the club later saying there had been a 'sophisticated bot attack' on the Merseyside outfit.</p>

WHAT HAPPENED?

<p>The report adds an investigation to establish how the bot attack - a cyber attack that uses automated scripts - infected the ticketing system has begun. An initial plan to reopen the sale later on Wednesday was shelved and the same was the case on Thursday.</p>

THE BIGGER PICTURE

<p>An email from Liverpool's ticketing team, relayed via The Athletic, reads: “This is hugely disappointing and frustrating as we have made a number of significant improvements to our supplier’s ticketing system to try and prevent this type of cybercrime.</p><p>“We will continue work with our fan groups to improve the selling processes and systems and will consider all options that will eventually deliver the experience our fans deserve.</p><p>“We are sorry we have not managed to prevent unacceptable fraudulent activity which has impacted our genuine and valued supporters.“</p>

WHAT LIVERPOOL SAID

<p>The Athletic states the ticketing system is run by a third party, who will now put extra security measures in place before Liverpool announce a date to safely put the tickets on sale again. That is likely to happen in the coming weeks but it is unclear what the motivation was behind the cyber attack.</p>

WHAT NEXT?

Liverpool hit by cyber attack as club puts Premier League ticket sales on hold and launches investigation | Goal.com US

Liverpool have reportedly suspended Premier League ticket sales after being hit by a cyber attack.